Antima is a product manager at an Ed-tech company which provides online courses for working professionals. She handles the courses related to management profile.
After successfully launching a course on Product Management, she is interested in knowing the feedback from the learners and whether learners would like to recommend the course to others.
Which of the following type(s) of surveys she should use?
- Market research survey
- Customer satisfaction survey
- Net Promoter Score (NPS) survey
- Both (B) and (C)